Frequently Asked Questions

What am I buying?

Each piece is a high-quality fine art print of an original Soft Terrain artwork. Every print is produced on premium matte paper to preserve the subtle textures, tones, and softness of the original image.

Are these original paintings?

The artworks are original designs, reproduced as museum-quality fine art prints. This allows each piece to remain accessible while maintaining a gallery-grade finish.

Is a frame included?

No — all prints are sold unframed.
This allows you to choose a frame that best suits your space and personal style.

What paper are the prints made on?

All prints are produced on 200gsm thick, matte fine art paper designed for artwork reproduction.

The paper has:

A smooth, non-reflective finish
Rich colour depth
Subtle texture that enhances brush detail

Each print is designed to feel calm, soft, and natural on the wall.

Where are the prints made?

Each order is produced on demand and printed by a professional fine art printer using archival-grade inks and paper, then shipped directly to you.

This allows us to reduce waste and ensure every print is made specifically for its new home.

How long does shipping take?

Most orders are printed and dispatched within 2–5 business days.
Delivery times vary by location, but you’ll receive tracking as soon as your order ships.

Do you ship internationally?

We currently ship to the United Kingdom, Ireland, United States, Canada, and Australia, with FREE shipping on all orders.

What if my print arrives damaged?

If your print arrives damaged or incorrect, contact us and we’ll make it right.
We’ll arrange a replacement or refund as quickly as possible.

Can I return my order?

Yes — we accept returns within 14 days of your order being received.
If you change your mind, simply contact us within this period and we’ll guide you through the return process.

Will the colours match what I see on my screen?

Screens can vary slightly, but every effort is made to ensure colours and tones are printed as faithfully as possible. Each piece is carefully colour-balanced before printing.

Are your prints limited edition?

Some collections may be released in limited runs in the future.
For now, each piece is part of a curated, evolving collection rather than mass-produced artwork.